ComPrint Solutions offers full technical support for all your printers and
equipment, including equipment purchased from ComPrint Solutions as well as
your existing fleet.
Maintenance and Service
We have a variety of service packages avaiblable, including 12 to 48 month term
contracts, co-terminus contracts, contract portability to new products, or
repairs billed on a time and materials basis.
Below is a comparison of the Contract Options and Features available:
| |
ComPrint
Monthly
|
ComPrint
1 Time
|
OEM
|
| Monthly |
Yes
|
No
|
Maybe
|
| Same day |
Yes
|
Yes
|
No
|
| Annual maintenance |
Yes
|
Yes
|
No
|
| Month to month/end of term |
Yes
|
No
|
No
|
| Repairs guaranteed |
Yes
|
Yes
|
No
|
| Contract portability/any device |
Yes
|
No
|
No
|
On-Site Supplies Management
We understand that you need to focus all your energy on your core business.
With this in mind, we have developed a popular, complimentary service -- On-Site
Supplies Management.
With this service, we send an Inventory Specialist to your location to restock
your supplies on a pre-determined schedule. This way you never have to worry
about whether or not you have the right supplies on-hand. We take care of
inventory turnover, expired supplies, overstocking or understocking issues, and
the administration involved in returning items.
Bottom line, you save time and resources when the entire process is managed by a
ComPrint Inventory Specialist.
Print Accounting
You require timely information on the usage of printing resources. You want to
charge back costs to those groups who are actually using the resources.
Our reporting system gives you online, summary and detailed information
necessary to charge back to business units, redeploy equipment to optimize use
within your organization, and monitor trends so you can better forecast IT
spending. Using our web based reporting tool, you can generate reports in a
variety of formats, including pdf and excel.
Fleet Management
For larger organizations looking to outsource the management of your printer,
copier and fax fleet, ComPrint Solutions can provide on-site personnel on a
full time or part time basis to assist you.
ComPrint currently supports companies as large as 35,000 employees and as small
as 100 employees with this service. When choosing Fleet Management, your
on-site support consultant has access to ComPrint's entire print operations
staff for technical assistance and problem resolution.
